Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Support Specialist
Business Analysis
Customer Service
Helpdesk
ITIL
Microsoft Office
Reporting
Requirements Analysis
SAP
Skills:
- Competent demonstration of commercial awareness.
- Global skills - an understanding of the challenges of culture and language barriers of a global organisation.
- Excellent time management skills.
- Experience working with SAP Business Objects...