SKILLS
- IT Project Management: End-to-end migrations
- Business Analysis, BAU
- Business Consulting: SWOT analysis, Cashflow, P&L
- Demonstrated experience in managing complex projects and multiple small projects concurrently
- Demonstrated knowledg...
Help Desk Analyst
CSS
Cisco
Cloud Computing
Customer Service
Data Entry
Firewalls
HTML
Hardware Troubleshooting
Helpdesk
ITIL
Leadership
Microsoft Office
MySQL
Network Administration
Network Monitoring
and 11 other skills
Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Help Desk Analyst
.NET
Active Directory
Apache Tomcat
C
C++
CCNA
Cisco
Customer Service
Helpdesk
Java
LAN
Leadership
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
and 6 other skills
Skills:
- Good interpersonal and communication skills of a professional nature.
- Experience in MS Windows 7/8, XP, Vista.
- Networking skills including DHCP, DNS, LAN and WAN.
- Knowledge of CISCO, Routers and switches.
- Good understanding of Active Di...
