Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Help Desk Analyst
.NET
Active Directory
Apache Tomcat
C
C++
CCNA
Cisco
Customer Service
Helpdesk
Java
LAN
Leadership
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
and 6 other skills
Skills:
- Good interpersonal and communication skills of a professional nature.
- Experience in MS Windows 7/8, XP, Vista.
- Networking skills including DHCP, DNS, LAN and WAN.
- Knowledge of CISCO, Routers and switches.
- Good understanding of Active Di...
Senior Systems Engineer
Active Directory
Citrix
Communications
ITIL
Leadership
Microsoft Office
Microsoft SCCM
PRINCE2
SAN
Vendor Management
WAN
Windows Server
Skills:
Operating Systems:
- Windows NT, Windows XP, Windows 7, Windows 8, Windows 2003 Server, Windows server 2008,
Software:
- MS Office 2003/2010, MS Exchange 2003, Active Directory, SCCM 2007/2012, Citrix Metaframe, Symantec Backup Exec, CommVault...
Desktop Support Consultant
Active Directory
Customer Service
Exchange Server
ITIL
Microsoft Office
Microsoft SCCM
Network Configuration
Service Desk
Software Configuration
Software Installation
Technical Support
VPN
Windows Server
and 1 other skill
Skills:
Technical Skills:
- Demonstrated ability to analyse, process and troubleshoot client’s computer or printer software/hardware issues during internship and full time work at PeterMac cancer centre
- Competent administration and maintenance of netw...
