Skills:

• Good interpersonal and communication skills of a professional nature.
• Experience in MS Windows 7/8, XP, Vista.
• Networking skills including DHCP, DNS, LAN and WAN.
• Knowledge of CISCO, Routers and switches.
• Good understanding of Active Directory.
• Able to monitor and maintain networks.
• Proficient in daily backups and trouble shooting.
• Competent in setting up and configuring servers.
• Competent to respond to telephone calls, emails and requests for technical support.
• Knowledge of tracking and monitoring issues/problems to ensure timely resolution.
• Able to connect users to networks and provide basic training in relevant applications.
• Proficient in information relating to customers' hardware and software purchasing decisions.
• Good time management skills, quick to learn and able to work autonomously and in teams.
• Accuracy, reliability, motivation and ability to multi-task together with a team player mindset.
• Excellent presentation and good interpersonal skills.