Help Desk Analyst

Help Desk Analyst

About Me

Skills:

Operating System: Windows OS (1998 to 8), Macintosh (tiger to Yosemite), Basic Linux (Unix).
Programming Language & Databases: Java, JavaScript, HTML, PHP, CSS, MySQL, Oracle. Application: Microsoft (Office, Office 365, Cloud, Exchange, Server, Active Directory, IIS, MOSS/SHAREPOINT 2010), PGP Encryption, Email Anti-Spam/Virus solutions & Nintex Workflow, 3Ds Max/Blender3D.
Technical: IT Technical Analsyt support, Web Design & Software/Hardware/Technical/OS troubleshooting & problem solving.
Others: Customer service support, excellent writing, editing and proofreading skills.

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and 2 other skills

Technical Skills: Operating Systems - Microsoft Windows (7, 8, Server 2008/R2, Server 2012) - Linux Ubuntu Databases - MySQL - MS Access - Oracle Programming Languages - Java - D/HTML - CSS - CakePHP - XML - SQL - Networking Tools - CISCO Router

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Help Desk Technician

Customer Service
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Skills: - Microsoft Word - Microsoft Outlook - iOS - Android OS - Windows OS - Mac OS - Data Entry - 110 WPM.