Help Desk Technician

About Me

Skills:

Proven professional phone manner.
Extremely strong customer support.
Proven ability to build relationships with key stakeholders.
Exceptional ITS skills.
Includes (but not limited to:
Microsoft Office
Networking
Hardware
Programming/Scripting
Ability to integrate and adapt to any working environment.
Effectively work as part of a team and contribute to the success of that team.

Related Consultants

Logistics, Warehouse and Networking Support Technician

Customer Service
Service Desk
Helpdesk
Incident Management
Change Management
Windows OS
Networks

and 1 other skill

Change Management
Customer Service
Customer Support
Helpdesk
ITIL
Service Delivery Management
Service Desk
Stakeholder Management

Skills: - ISO 27001 Lead Implementer - Change Management - ITIL Process Management - Personnel Management - Stakeholder Management - Information Security - Service Delivery - Technical Documentation - Training and awareness - Risk Management

Helpdesk/IT Consultant

Active Directory
CCNA
Customer Service
Customer Support
Exchange Server
Helpdesk
Microsoft Office
Networks
Virtualisation
VoIP
Windows Server

Skills: Certifications - CCNA, - Microsoft: Microsoft Certified Professional (MCP), - ACMA Open Cable License, - Citrix Certified Associate (CCA), - White Card, - Dell Certified Service Engineer, - Lenovo Authorized Service Provider. - CCNA Security (In...

Application Support

Active Directory
Application Support
Customer Service
Customer Support
Database Administration
Helpdesk
Linux
Microsoft Applications
Microsoft Office
Microsoft Visio
Oracle
Oracle 11g
Perl
SQL Server
Service Desk

and 9 other skills

Technical Skills: - HP OpenView Service Desk - BMC Event Manager Console using BMCIX 7.0 - FTSS Console - Sitescope 7.9 - BMC Remedy IT Service Management and dbSymphony for Incident Management - GCM (Global Change Management) Portal for Change Requests...