Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Technician
CCNA
CMS
Cisco
Customer Service
Documentation
Hardware Troubleshooting
Helpdesk
LAN
Linux
Network Administration
Network Configuration
Networks
Routers
Server Management
Software Configuration
and 19 other skills
Skills:
- Cisco IT Exploration: PC Hardware & Software
- Cisco CCNA 1: Network Fundamentals
- Cisco CCNA 2: Routing Protocols & Concepts
- Cisco CCNA 3: LAN Switching & Wireless
- Cisco CCNA 4: Accessing The WAN
- Ensure Team Effectiveness
-...
Help Desk Analyst
Cloud Computing
Customer Service
Customer Support
Helpdesk
JavaScript
Microsoft Office
Microsoft SharePoint
Troubleshooting
and 1 other skill
Skills:
- Operating System: Windows OS (1998 to 8), Macintosh (tiger to Yosemite), Basic Linux (Unix).
- Programming Language & Databases: Java, JavaScript, HTML, PHP, CSS, MySQL, Oracle. Application: Microsoft (Office, Office 365, Cloud, Exchange, S...
Administration Officer
Active Directory
CMS
Customer Support
DNS
HTML
Helpdesk
LAN
Microsoft Office
Software Configuration
Software Installation
Troubleshooting
Visual Basic .NET
Windows Server
and 1 other skill
Strengths:
- Creative personality
- Enthusiastic, with a high level of self-motivation
- Excellent communication skills at all levels
- Excellent team member, requiring minimum supervision
- Able to meet tight deadlines and priorities workload
- Ability...