Skills:
Certifications
- CCNA,
- Microsoft: Microsoft Certified Professional (MCP),
- ACMA Open Cable License,
- Citrix Certified Associate (CCA),
- White Card,
- Dell Certified Service Engineer,
- Lenovo Authorized Service Provider.
- CCNA Security (In...
Help Desk Analyst
Cloud Computing
Customer Service
Customer Support
Helpdesk
JavaScript
Microsoft Office
Microsoft SharePoint
Troubleshooting
and 1 other skill
Skills:
- Operating System: Windows OS (1998 to 8), Macintosh (tiger to Yosemite), Basic Linux (Unix).
- Programming Language & Databases: Java, JavaScript, HTML, PHP, CSS, MySQL, Oracle. Application: Microsoft (Office, Office 365, Cloud, Exchange, S...
Helpdesk/IT Consultant
Cloud Computing
Customer Service
Customer Support
Hardware Troubleshooting
Helpdesk
Microsoft Office
Software Configuration
Software Troubleshooting
Troubleshooting
Adobe Creative Cloud
and 2 other skills
Skills:
- Customer Service
- Inbound and outbound calls
- Desktop support
- Diagnosing and repairing
- Hardware Engineer
Application Support
Active Directory
Application Support
Customer Service
Customer Support
Database Administration
Helpdesk
Linux
Microsoft Applications
Microsoft Office
Microsoft Visio
Oracle
Oracle 11g
Perl
SQL Server
Service Desk
and 9 other skills
Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...
