Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Technician
Hardware Troubleshooting
Microsoft Office
Server Management
macOS
and 2 other skills
I am an ambitious, self motivated individual with a positive attitude and a willingness to work. I work well both as a team player and as an individual. Even though I feel that I have an extensive knowledge in IT, I always enjoy learning knew processes.
