Skills:
- Active Directory
- MS Project 2010
- SharePoint
- Microsoft Office 365
- Windows XP /7 / 8 / 8.1 / 10
- Mac OS X – 10.7 / 10.8 / 10.9
- Client Account Management
- Joomla / Drupal / Wordpress
- High Level Customer Engagement
- MCITP – Enterpris...
Service Desk Analyst (Level 1/2)
Active Directory
Cisco
Citrix
Communications
Documentation
Hyper-V
ITIL
Microsoft Office
Microsoft SharePoint
PRINCE2
Routers
Software Configuration
Technical Support
Skills:
- Facilitation of vocational training
- Standard applications: MS Office 2013 (Word, Excel, PowerPoint, Outlook), MS Project, Adobe Suites
- Administration of accounts in Active Directory, Exchange, Remedy, Hyper-V, Citrix remote desktop
- Teleco...
IT Desktop Support
Active Directory
Exchange Server
Microsoft Office
Microsoft SharePoint
Network Support
Troubleshooting
Windows Server
Professional Skills:
- Confident in using a wide range of computer based systems
- Creation of new users in Active Directory, Exchange and Skype for Business.
- Knowledge of Microsoft Products including Windows, Office, Server, SharePoint and Exchange
-...