Skills:

• Facilitation of vocational training
• Standard applications: MS Office 2013 (Word, Excel, PowerPoint, Outlook), MS Project, Adobe Suites
• Administration of accounts in Active Directory, Exchange, Remedy, Hyper-V, Citrix remote desktop
• Telecommunication Technology used: Cisco Communicator and Microsoft Lync
• Protocol/ Networking: LAN/WAN, routers, bridges, switches, hubs, VPN access
• Computer Maintenance (Troubleshooting, Backup Rotations, Network Anti-Virus)
• Administrative Support and Dial-in Configuration Assistance
• Website setup (Domain name registration, Webhosting, Team collaboration)
• Report Preparation and Spreadsheet Automation
• Awareness of OH&S processes and considerations in the workplace