Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Helpdesk/IT Consultant
Cloud Computing
Customer Service
Customer Support
Hardware Troubleshooting
Helpdesk
Microsoft Office
Software Configuration
Software Troubleshooting
Troubleshooting
Adobe Creative Cloud
and 2 other skills
Skills:
- Customer Service
- Inbound and outbound calls
- Desktop support
- Diagnosing and repairing
- Hardware Engineer
Delivery Expert
Microsoft Office
Customer Service
Technical Support
IT Support
C++
Java
Python
and 2 other skills
Servicedesk support Level 2
AWS
Active Directory
Amazon EC2
Cisco
Citrix
DNS
Networks
OSPF
Switches
TCP/IP
Technical Support
VMware
VPN
and 4 other skills
A young and dynamic IT Professional with 1x certified AWS associate and has 2+ years’ experience
working in Tech industry. With a Master of IT and vast knowledge of Cisco network services, I have been
working to develop my technical and professional ski...