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IT Help Desk Officer

  • IT support over the phone
  • Excellent verbal and writing
  • Teamwork Leadership Management Team Leadership Customer Service Time Management Communication
  • creative and willing to propose new ideas
  • Taking ownership of the situation
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Skills: - Active Directory - MS Project 2010 - SharePoint - Microsoft Office 365 - Windows XP /7 / 8 / 8.1 / 10 - Mac OS X – 10.7 / 10.8 / 10.9 - Client Account Management - Joomla / Drupal / Wordpress - High Level Customer Engagement - MCITP – Enterpris...

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Systems Engineer

  • Active Directory
  • Customer Support
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Skills: - Technical level 2 and 3 support - Active Directory - Group Policy - DNS - Server Builds - SCCM - Server data migration - Application Support - VPN - Blade Systems - SQL Admin Tasks - Netbackup

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