Technical Skills:
- Windows XP, Vista, 7 and 8.
- Knowledge of ITIL processes.
- Skilled in MS Word, MS Excel and MS Powerpoint.
- Active Directory experience.
- Desktop troubleshooting.
- Familiar with Photoshop and web development technologies such as...
Help Desk Analyst
Communications
Customer Service
Customer Support
Helpdesk
IT Support
Microsoft Office
Skills:
- Client Relations Specialist
- Conflict Resolution Techniques
- Customer Services/Sales
- Team player & Self motivated
- Ability to Operate Multiple Phone Lines
- Microsoft Office Applications
- Strong Listening/Communicational Skills
- IT M...
Application Support
Active Directory
Application Support
Customer Service
Customer Support
Database Administration
Helpdesk
Linux
Microsoft Applications
Microsoft Office
Microsoft Visio
Oracle
Oracle 11g
Perl
SQL Server
Service Desk
and 9 other skills
Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...
Switchboard Operator
Administrator
Customer Support
Documentation
Lotus Notes
Microsoft Office
and 3 other skills
Skills:
- Ability to prioritize
- Excellent organization and communication skills
- Proficient in numerous database and computer applications including: Microsoft Office, Lotus Notes Basic, Oracle Trim Basic.
- Team Player
- Customer Service Skills
- Emp...
