Skills:

General Skills

• Motivated self-starter, able to work autonomously or in a team.
• Proven ability to work within deadlines with general
• Excellent communication and documentation skills.
• Excellent interpersonal skills with a focus on customer service.
• Effective time management & trouble shooting skills.
• Ticket management skills

Applications

• System Configuration Center Manager (SCCM)
• Microsoft Deployment Toolkit (MDT)
• Acronis
• Symantec Ghost Solution Suite
• Hyper-V
• Windows Server Technologies (Server 2003, 2008, 2008 R2, 2012).
• Microsoft Office Suite 2003/2007/2010/2013 (Word, Excel, Outlook, Access, PowerPoint)
• Microsoft Operating Systems (Windows XP, Windows 7, Windows 8, Windows 10)
• IT Service Management system (ServiceNow).
• Microsoft Active Directory User Management

Hardware/Infrastructure

• PCs, Laptops, Tablets, Monitors, Printers, Scanners, Routers, Switches
• Server ( Lenovo, IBM, Huawei, HP ,Dell )
• Microsoft Windows Server 2003/2008