About Me
Skills:
- Support for Windows 2000, XP, Vista & 7/8/10
- Windows Server 2008 - 2012 and Redhat
- Support for Microsoft Office 2000- Office
- Microsoft Exchange 2003, 2007 and 2010
- Support for Ubuntu and Kali
- Mobile & Tablet devices iOS and Android based
- Active Directory & Group Policy knowledge
- VMWare vSphere, Workstation and Fusion
- Network Design and Setup (DNS, DHCP, Switches and Routers)
- PC, Server, laptop & Printer troubleshooting and repairs (Hardware & Software)
- VoIP Phone configuration and support
- Logged Jobs in RT and OTRS
- Project Management
- Experience with Service Level Agreements
- Excellent multi-tasking and time-management skills
- Writing Documentation and Support Manuals
- Incident Management
- Training Staff
