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Service Desk Analyst

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About Me

Skills:

  • Windows 7 Service Pack 1
  • Windows XP Service Pack 3
  • Microsoft Office 2003, 2007 and 2010
  • Windows Small Business Server 2003 and 2008 and 2012
  • Windows 7
  • Exchange 2007
  • Symantec Backup Manager
  • Lotus Notes 8.5.2
  • CCNA - Phase 1
  • Third Level Support
  • Active Directory
  • Process Documentation
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