Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Technical Test Lead / UAT Co-ordinator
Manual Testing
Jira
SDLC
HP Application Lifecycle Management
SOAP
Defect Management
Requirements Analysis
and 29 other skills
Help desk/Support Role
Active Directory
DNS
Jira
Linux
Microsoft Office
MySQL
Office 365
Virtualisation
and 2 other skills
I am a trade-qualified telecommunications technician with knowledge and experience in data cabling and diagnosing/repairing network voice and data communication services.
Having recently acquired ‘Red Hat Certified Systems Administrator’ (RHCSA) and ‘LPI...