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Technical Support Officer

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About Me

Skills:

  • Publishing: Adobe Acrobat, Adobe Photoshop, Adobe Illustrator
  • Web: HTML, Dream Weaver
  • Office: Word, PowerPoint, Excel, Outlook, Project, Lotus Notes
  • Operating: Win Server 2003/2008/2012, XP, Vista, Windows 7, Windows 8, Unix/FreeBSD, Linux/RedHat, Novel Systems, Installation, Managing, Configuration of all of the above
  • Hardware: PC Maintenance, Upgrades, Troubleshooting, Graphics Cards, Network Cards, Motherboards, Network equipment such as Switches, Routers, Wireless Access Points, CISCO devices, Scanners, Printers, Tablets, and other peripherals
  • Network Administration: Windows Deployment Services (WDS), System Centre Configuration Manager (SCCM), Active Directory, (AD), DNS, DHCP, Group Policy Management, Managing LANs using different Operating Systems such as Linux, Novell, Win Server 2003, 2008 and 2012
  • Support: Navision, Confluence, YouTrack, Jirah, Remedy, Interactive Client
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