Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Technician
CCNA
CMS
Cisco
Customer Service
Documentation
Hardware Troubleshooting
Helpdesk
LAN
Linux
Network Administration
Network Configuration
Networks
Routers
Server Management
Software Configuration
and 19 other skills
Skills:
- Cisco IT Exploration: PC Hardware & Software
- Cisco CCNA 1: Network Fundamentals
- Cisco CCNA 2: Routing Protocols & Concepts
- Cisco CCNA 3: LAN Switching & Wireless
- Cisco CCNA 4: Accessing The WAN
- Ensure Team Effectiveness
-...
IT Technician
Communications
Desktop Deployment
Desktop Support
IT Support
Microsoft Office
Microsoft SCCM
Network Configuration
Rollout
SAN
Software Configuration
Troubleshooting
and 2 other skills
Skills:
- Good communication and customer service skills.
- Strong attention to detail.
- Ability to prioritise and meet deadlines.
- I.T. Troubleshooting and problem solving skills.
- Hard working and dedicated.
- Punctual and reliable.
- Works well in...
IT Technician
Active Directory
Communications
IT Support
Microsoft SCCM
Office 365
Software Configuration
Software Installation
Technical Support
and 2 other skills
Technical Skills:
- Network Engineering
- Trouble Shooting
- CISCO Equipment
- Network Configuration (Cisco)
- Network Protocols
- Effective use of Wireshark for Analysis
- Network Management & Deployment
- Windows, Linux , Mac OS
- Microsoft Office:...
