Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Technician
Active Directory
Cisco
Customer Service
DNS
Desktop Deployment
Desktop Support
Exchange Server
LAN
Network Administration
Rollout
TCP/IP
Technical Support
Virtualisation
Windows Server
and 1 other skill
Skills:
Server Administration:
- Win Server 03/08/12
- Exchange Server 07/10
- Active Directory
- Group Policy
- Tape Library Operation
- Linux CentOS Admin
- System Backup/Recovery
- Symantec Backup Exec
- Server Hardware/ Rack Management/Cabling
Netw...