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Service Deck Analyst

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About Me

Technical Skills:

  • Platforms: Microsoft Windows XP/10, Server 2000 - 2012, Mac OS, Linux
  • Hardware: Printers, Modems, Projectors, Scanners, Switches, Routers
  • Software: Citrix, SAP Netweaver, Cisco VPN, Junos Pulse VPN, SCCM, Service Now, ITSM, Service Desk Plus, Infra Enterprise, Heat, Turbo CAD
  • Applications: Microsoft Office Suite, Microsoft Visio, Adobe Photoshop, Dream weaver
  • Database: MS Access
  • Networking: LAN, MAN, WAN
  • Protocols: TCP/IP
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