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Senior Consultant - ICT

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ICT Support Manager

  • Agile
  • Business Analysis
  • Business Process Improvement
  • Cloud Computing
  • Communications
  • Customer Relationship Management
  • Customer Service
  • DNS
  • Data Management
  • IT Support
  • ITIL
  • Incident Management
  • Infrastructure
  • Infrastructure Management
  • Leadership
    • and 18 other skills
Skills: - Strong relationship building, influencing skills, working with key customer contacts, account and business development managers. - Managing multi-million dollar diverse portfolio of clients with a strong focus on customer success - Providing te...

IT Support Specialist

  • Active Directory
  • Citrix
  • Desktop Support
  • IT Support
  • Microsoft Office
  • Service Desk
  • Technical Support
  • Ubuntu
  • Windows 7
  • Windows 8.1
Technical Skills: - Microsoft Office 2007, 2010, 2013 (Outlook, Word, Excel, PowerPoint) - Active Directory - System Center Configuration Manager 2007 & 2012 - Exchange 2010 - Apple iMac, Mac Mini and Macbook Air, iPhone, iPad - HP ProLiant and Dell...

Service Desk Analyst

  • Active Directory
  • Customer Service
  • Documentation
  • Microsoft SCCM
  • Service Desk
  • Software Configuration
  • Software Installation
  • Technical Support
  • Troubleshooting
  • VPN
  • Windows 7
  • macOS
    • and 2 other skills
Technical Skills: - Operating Systems u2013 Windows, Linux, OSX - Big Data Technologies u2013 Apache Hadoop (MR version 2), Hive, Pig, Oozie, Sqoop, HBase, MongoDB, Zookeeper - Real Time Data Processing u2013 Spark, Storm - IDEs u2013 Eclipse, RStudio, A...

Desktop Support Consultant

  • Active Directory
  • Customer Service
  • Exchange Server
  • ITIL
  • Microsoft Office
  • Microsoft SCCM
  • Network Configuration
  • Service Desk
  • Software Configuration
  • Software Installation
  • Technical Support
  • VPN
  • Windows Server
    • and 1 other skill
Skills: Technical Skills: - Demonstrated ability to analyse, process and troubleshoot client’s computer or printer software/hardware issues during internship and full time work at PeterMac cancer centre - Competent administration and maintenance of netw...

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