Help Desk Technician

About Me

Skills:

ISO 27001 Lead Implementer
Change Management
ITIL Process Management
Personnel Management
Stakeholder Management
Information Security
Service Delivery
Technical Documentation
Training and awareness
Risk Management

Related Consultants

Logistics, Warehouse and Networking Support Technician

Customer Service
Service Desk
Helpdesk
Incident Management
Change Management
Windows OS
Networks

and 1 other skill

Customer Service
Customer Support
Helpdesk
Microsoft Office
Networks
Service Desk

and 1 other skill

Skills: - Proven professional phone manner. - Extremely strong customer support. - Proven ability to build relationships with key stakeholders. - Exceptional ITS skills. - Includes (but not limited to: - Microsoft Office - Networking - Hardware - Program...

Service Desk Manager

Customer Service
Documentation
ITIL
Leadership
Service Desk
Stakeholder Management

and 1 other skill

Skills: - People management and motivation - Experienced, with advanced technical knowledge: Level 1 and 2 Support Stakeholder engagement - Fostering a customer centric approach - Analysing and leveraging data – making numbers tell a story - Training and...

National Service Manager IT

Active Directory
Citrix
Document Management
Exchange Server
Helpdesk
ITIL
Routers
Service Delivery Management
Stakeholder Management
Switches
VMware
Vendor Management

and 1 other skill

Skills: - Microsoft Office - Exchange - Citrix - Active Directory - Document Management systems - Microsoft environment, - Windows 10/8/7/XP desktops - AirWatch MDM - Hardware repairs and upgrades - Wireless network configuration and support