Help Desk Technician

About Me

Skills:

ISO 27001 Lead Implementer
Change Management
ITIL Process Management
Personnel Management
Stakeholder Management
Information Security
Service Delivery
Technical Documentation
Training and awareness
Risk Management

Related Consultants

Logistics, Warehouse and Networking Support Technician

Customer Service
Service Desk
Helpdesk
Incident Management
Change Management
Windows OS
Networks

and 1 other skill

System Administrator

Active Directory
CCNA
Cisco
Customer Support
Exchange Server
Helpdesk
ITIL
Network Configuration
Red Hat
Service Desk
VMware

Technical Skills: - Customer Service - Applications Support - Commvault - Active Directory - Wsus - Microsoft Server - Symantec - Citrix - RedHatLinux - Veritas Netbackup - Cisco - SCCM

Service Desk Manager

Customer Service
Documentation
ITIL
Leadership
Service Desk
Stakeholder Management

and 1 other skill

Skills: - People management and motivation - Experienced, with advanced technical knowledge: Level 1 and 2 Support Stakeholder engagement - Fostering a customer centric approach - Analysing and leveraging data – making numbers tell a story - Training and...

Program Manager

Agile
Budgeting
Change Management
Customer Relationship Management
Data Management
Helpdesk
ITIL
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
PMBOK
Relationship Building
Report Generation
Risk Management

and 7 other skills

Skills: - Team Management - Standardised PM - Application and Technology - Business Analysis - Stakeholder Engagement - Commercial Insights and Vendor Management - People Management - Strategy and Innovation - Change Management - Budgeting - Risk Review...

About Me

Related Consultants

Logistics, Warehouse and Networking Support Technician

System Administrator

Service Desk Manager

Program Manager

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