Help Desk Technician

About Me

Skills:

ISO 27001 Lead Implementer
Change Management
ITIL Process Management
Personnel Management
Stakeholder Management
Information Security
Service Delivery
Technical Documentation
Training and awareness
Risk Management

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Logistics, Warehouse and Networking Support Technician

Customer Service
Service Desk
Helpdesk
Incident Management
Change Management
Windows OS
Networks

and 1 other skill

System Administrator

Active Directory
CCNA
Cisco
Customer Support
Exchange Server
Helpdesk
ITIL
Network Configuration
Red Hat
Service Desk
VMware

Technical Skills: - Customer Service - Applications Support - Commvault - Active Directory - Wsus - Microsoft Server - Symantec - Citrix - RedHatLinux - Veritas Netbackup - Cisco - SCCM

Customer Service
Customer Support
Helpdesk
Microsoft Office
Networks
Service Desk

and 1 other skill

Skills: - Proven professional phone manner. - Extremely strong customer support. - Proven ability to build relationships with key stakeholders. - Exceptional ITS skills. - Includes (but not limited to: - Microsoft Office - Networking - Hardware - Program...

Program Manager

Agile
Budgeting
Change Management
Customer Relationship Management
Data Management
Helpdesk
ITIL
Incident Management
Infrastructure Management
Leadership
Lean Six Sigma
PMBOK
Relationship Building
Report Generation
Risk Management

and 7 other skills

Skills: - Team Management - Standardised PM - Application and Technology - Business Analysis - Stakeholder Engagement - Commercial Insights and Vendor Management - People Management - Strategy and Innovation - Change Management - Budgeting - Risk Review...