Technical Skills:
- Microsoft OS (10, 8.1, 8 and 7)
- MS Server Operating Systems
- Wide Area Networks and Internetworks (WAN)
- HTML, C, C++ and Visual Basic
- Windows Server OS (Active Directory)
- Microsoft Office 365, 2013 and 2010
- Windows 7-10, Ap...
Help Desk Analyst
CSS
Cisco
Cloud Computing
Customer Service
Data Entry
Firewalls
HTML
Hardware Troubleshooting
Helpdesk
ITIL
Leadership
Microsoft Office
MySQL
Network Administration
Network Monitoring
and 11 other skills
Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Technical Support
Adobe Photoshop
Microsoft Office
Network Support
Network Monitoring
Network Configuration
Network Security
Networks
IT Support
and 3 other skills
Service Desk Analyst
Active Directory
Customer Service
Customer Support
Data Entry
IT Support
Microsoft Office
Office 365 Exchange
Adobe Creative Cloud
A dedicated and knowledgeable customer service and IT Help Desk professional, Bryony has proven her abilities across a variety of roles including call centres, internet service providers, wholesale, and security. With a background indesign, Bryony is able...
