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Help Desk Analyst

  • CSS
  • Cisco
  • Cloud Computing
  • Customer Service
  • Data Entry
  • Firewalls
  • HTML
  • Hardware Troubleshooting
  • Helpdesk
  • ITIL
  • Leadership
  • Microsoft Office
  • MySQL
  • Network Administration
  • Network Monitoring
    • and 11 other skills
Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

Service Deck Analyst

  • IT Support
  • Desktop Support
  • Network Monitoring
  • Network Configuration
  • Document Management
  • Network Support
  • Vendor Management
  • Customer Support
  • Customer Service
  • Exchange Server 2012
  • Backup and Restore
  • Microsoft Office
  • Office 365 Exchange
  • CCNA Routing & Switching
  • Office 365
    • and 10 other skills

IT Technical Support

  • Adobe Photoshop
  • Microsoft Office
  • Network Support
  • Network Monitoring
  • Network Configuration
  • Network Security
  • Networks
  • IT Support
    • and 3 other skills

IT Technician

  • Network Design
  • Software Installation
    • and 9 other skills

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