Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Help Desk Analyst
.NET
Active Directory
Apache Tomcat
C
C++
CCNA
Cisco
Customer Service
Helpdesk
Java
LAN
Leadership
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
and 6 other skills
Skills:
- Good interpersonal and communication skills of a professional nature.
- Experience in MS Windows 7/8, XP, Vista.
- Networking skills including DHCP, DNS, LAN and WAN.
- Knowledge of CISCO, Routers and switches.
- Good understanding of Active Di...
IT Project Manager
.NET
Agile
Business Process Management
CSS
Customer Relationship Management
Data Management
Document Management
HTML
ITIL
Incident Management
Infrastructure Management
Java
Java EE
Jira
Leadership
and 22 other skills
Technical Skills:
- .NET, COM in multi-tier web-based or service-oriented systems
- JEE/J2EE in multi-tier web-based systems
- HTML, CSS , XML, XPath, XSLT, SOAP, JSON, REST, Ajax, JQuery
- EMC Documentum, HP TRIM, ISYS
- TIBCO iProcess, EMC Document...
