it technician/desktop support

Microsoft Server administration
OS support and troubleshooting (Windows/MAC OS)
Microsoft Server (Server 2003 to Server 2012/2016), Server infrastructure support
Windows Active Directory management (Users & Security Groups)
Office 365
Application Deployment via SCCM and Intune
Anti-Virus (Norton and McAfee products)
Messaging technologies - Outlook, MS Exchange
Citrix and VMware Virtualization
Air Watch (Mobile Device Management)
Supporting Server Infrastructure/Apps/OS hotfix deployment
Hardware and software maintenance
Software application support

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