Summary of Skills:
- Project Delivery
- IT Service Management
- Stakeholder Management
- ITIL
- Customer Service
- Project Management Planning and Development
- Advanced Microsoft Office Suite
- Administration
- Vendor Management
- Leadership
- Infrastru...
Helpdesk/IT Consultant
Active Directory
Application Support
Customer Support
Desktop Deployment
Desktop Support
Helpdesk
ITIL
Incident Management
Microsoft Office
Microsoft Outlook
Troubleshooting
and 2 other skills
Technical Skills:
- Windows XP, Vista, 7 and 8.
- Knowledge of ITIL processes.
- Skilled in MS Word, MS Excel and MS Powerpoint.
- Active Directory experience.
- Desktop troubleshooting.
- Familiar with Photoshop and web development technologies such as...
Project Change Manager
Change Management
Document Management
ITIL
Instructional Design
Oracle
Project Management
Service Delivery Management
Software Documentation
Vendor Management
and 5 other skills
Skills:
- Change Management
- Training Development
- Training Needs Analysis
- Systems Training
- Training Administration
- End to End Experience
- Training Delivery
- Application Development
- Improvement Planning
- Project Managment
- Systems Analyst
-...
