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IT Team Manager

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Help Desk Support

  • Network Support
  • Network Troubleshooting
  • Network Monitoring
  • Wireless Networks
  • Windows Server 2003
  • macOS
  • Routers
  • Active Directory 2003
  • PHP
  • MySQL
  • Software Installation
  • Windows XP
  • PC Hardware
  • Server Management
  • Hardware Troubleshooting
    • and 16 other skills

Help Desk Analyst

  • CSS
  • Cisco
  • Cloud Computing
  • Customer Service
  • Data Entry
  • Firewalls
  • HTML
  • Hardware Troubleshooting
  • Helpdesk
  • ITIL
  • Leadership
  • Microsoft Office
  • MySQL
  • Network Administration
  • Network Monitoring
    • and 11 other skills
Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

Service Deck Analyst

  • Cisco
  • Citrix
  • LAN
  • Microsoft Office
  • Routers
  • SAP
  • Service Desk
  • Software Configuration
  • Switches
  • TCP/IP
  • Technical Support
  • Windows Server
    • and 1 other skill
Technical Skills: - Platforms: Microsoft Windows XP/10, Server 2000 - 2012, Mac OS, Linux - Hardware: Printers, Modems, Projectors, Scanners, Switches, Routers - Software: Citrix, SAP Netweaver, Cisco VPN, Junos Pulse VPN, SCCM, Service Now, ITSM, Servic...

Data and AI trainee

  • Microsoft Office
  • Python
  • MySQL
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