Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Software/QA Tester
.NET
C#
HP Quality Center
Jira
Manual Testing
Microsoft Access
Microsoft Office
MySQL
Oracle
PHP
TCP/IP
Testing
Web Testing
and 1 other skill
Skills:
Databases
- Postgres SQL, MySQL 5.0, Oracle, MS Access, SQL
Publishing
- Cognos, Adobe Acrobat, Adobe Photoshop & MS Office, MS Visual Studio
CRM
- Salesforce
- Rainbow
- Sitecore
Programming
- C# .Net, C, C++, Java, VB 6.0, CGI, Shell...