Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Help Desk Analyst
CSS
Customer Relationship Management
Customer Service
HTML
IT Support
Microsoft Office
MySQL
PHP
XML
Skills:
- Practical work experience in software & web development, IT support, office administration, customer service, business development, graphic design, warehousing, accounts, and sales
- Software proficiency – Microsoft Office, Photoshop, InDes...
Help desk/Support Role
Active Directory
DNS
Jira
Linux
Microsoft Office
MySQL
Office 365
Virtualisation
and 2 other skills
I am a trade-qualified telecommunications technician with knowledge and experience in data cabling and diagnosing/repairing network voice and data communication services.
Having recently acquired ‘Red Hat Certified Systems Administrator’ (RHCSA) and ‘LPI...
