Technical Skills:
- Windows Server 2012 Enterprise
- Windows Server 2008 Enterprise
- Windows Server 2003 Enterprise
- Active Directory
- Domain Name System
- DHCP
- IIS Manager
- ITIL
- PeopleSoft ERPSharePoint
- BMC ITSM – IT Service Management
- BMC S...
Service Desk Analyst (Level 1/2)
Active Directory
Cisco
Citrix
Communications
Documentation
Hyper-V
ITIL
Microsoft Office
Microsoft SharePoint
PRINCE2
Routers
Software Configuration
Technical Support
Skills:
- Facilitation of vocational training
- Standard applications: MS Office 2013 (Word, Excel, PowerPoint, Outlook), MS Project, Adobe Suites
- Administration of accounts in Active Directory, Exchange, Remedy, Hyper-V, Citrix remote desktop
- Teleco...