Technical Skills:
Operating Systems
- Microsoft Windows (7, 8, Server 2008/R2, Server 2012)
- Linux Ubuntu
Databases
- MySQL
- MS Access
- Oracle
Programming Languages
- Java
- D/HTML
- CSS
- CakePHP
- XML
- SQL
- Networking Tools
- CISCO Router
Help Desk Analyst
CSS
Cisco
Cloud Computing
Customer Service
Data Entry
Firewalls
HTML
Hardware Troubleshooting
Helpdesk
ITIL
Leadership
Microsoft Office
MySQL
Network Administration
Network Monitoring
and 11 other skills
Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Consultant
Active Directory
CCNA
CCNP
Cisco
Citrix
DHCP
DNS
Exchange Server
Firewalls
LAN
Microsoft Office
Microsoft Outlook
Microsoft SharePoint
Network Monitoring
Networks
and 36 other skills
Team Lead Technical Consultant
Active Directory
Cisco
Customer Support
DHCP
DNS
Exchange Server
ITIL
Lotus Notes
Microsoft Office
Microsoft Outlook
Network Monitoring
Networks
TCP/IP
Technical Support
VMware
and 13 other skills
Highly focused and tech-savvy professional eager to succeed in a growing environment with the opportunity for growth and career progression.