Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Help Desk / Desktop Support (Intern)
Data Management
Data Analysis
Data Migration
macOS
Exchange Server 2012
Active Directory
Microsoft Office
VMware
CCNA
Microsoft Project
and 2 other skills
Team Lead Technical Consultant
Active Directory
Cisco
Customer Support
DHCP
DNS
Exchange Server
ITIL
Lotus Notes
Microsoft Office
Microsoft Outlook
Network Monitoring
Networks
TCP/IP
Technical Support
VMware
and 13 other skills
Highly focused and tech-savvy professional eager to succeed in a growing environment with the opportunity for growth and career progression.