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IT Support Engineer

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ICT Support Manager

  • Agile
  • Business Analysis
  • Business Process Improvement
  • Cloud Computing
  • Communications
  • Customer Relationship Management
  • Customer Service
  • DNS
  • Data Management
  • IT Support
  • ITIL
  • Incident Management
  • Infrastructure
  • Infrastructure Management
  • Leadership
    • and 18 other skills
Skills: - Strong relationship building, influencing skills, working with key customer contacts, account and business development managers. - Managing multi-million dollar diverse portfolio of clients with a strong focus on customer success - Providing te...

Help Desk Analyst

  • CSS
  • Cisco
  • Cloud Computing
  • Customer Service
  • Data Entry
  • Firewalls
  • HTML
  • Hardware Troubleshooting
  • Helpdesk
  • ITIL
  • Leadership
  • Microsoft Office
  • MySQL
  • Network Administration
  • Network Monitoring
    • and 11 other skills
Skills: - Customer service - Application / system support - First point of IT contact: - 1st level helpdesk - 2nd / 3rd level helpdesk - Adhere to QA policies - User management - Train endusers - Use diagnostic tools / resources - Server management - Sec...

Service Desk Analyst

  • Active Directory
  • Customer Service
  • Documentation
  • Microsoft SCCM
  • Service Desk
  • Software Configuration
  • Software Installation
  • Technical Support
  • Troubleshooting
  • VPN
  • Windows 7
  • macOS
    • and 2 other skills
Technical Skills: - Operating Systems u2013 Windows, Linux, OSX - Big Data Technologies u2013 Apache Hadoop (MR version 2), Hive, Pig, Oozie, Sqoop, HBase, MongoDB, Zookeeper - Real Time Data Processing u2013 Spark, Storm - IDEs u2013 Eclipse, RStudio, A...

Desktop Support Consultant

  • Active Directory
  • Customer Service
  • Exchange Server
  • ITIL
  • Microsoft Office
  • Microsoft SCCM
  • Network Configuration
  • Service Desk
  • Software Configuration
  • Software Installation
  • Technical Support
  • VPN
  • Windows Server
    • and 1 other skill
Skills: Technical Skills: - Demonstrated ability to analyse, process and troubleshoot client’s computer or printer software/hardware issues during internship and full time work at PeterMac cancer centre - Competent administration and maintenance of netw...

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