Skills:
- Customer Service
- Inbound and outbound calls
- Desktop support
- Diagnosing and repairing
- Hardware Engineer
End User Computing Support
Windows OS
Active Directory
Hardware Troubleshooting
Office 365
ITIL Foundation
Visual Studio
Microsoft SCCM
Java
Python
C++
C#
and 2 other skills
Servicenow tester
C++
Customer Support
HTML
Integration
JavaScript
Jira
Microsoft Visio
Networks
Requirements Analysis
Requirements Gathering
SDLC
Shell Scripts
Technical Support
UI
User Acceptance Testing
and 8 other skills
To work in a challenging environment using the knowledge and practical experience gained from my education, and to create opportunities to further increase my skills so as to provide a valuable service to the organization.
