Logistics, Warehouse and Networking Support Technician
Customer Service
Service Desk
Helpdesk
Incident Management
Change Management
Windows OS
Networks
and 1 other skill
Technical Lead
AWS
Active Directory
Administrator
Agile
Application Support
Business Analysis
Business Process Management
Change Management
Citrix
Customer Relationship Management
Data Management
Data Migration
Design
Desktop Support
ERP
and 53 other skills
Technical Skills:
Networking and Routing:
- TCP/IP stack, HTTP, IGRP, EIGRP, proxy, protocol, WAN/LAN/VLAN, VPN, html, xml, A+, Ethernet cabling, Wireless technology, Firewalls, IDS
Systems and Applications:
- Microsoft Windows servers 2k, 2k3, 2k8, 2...
Help Desk Technician
Change Management
Customer Service
Customer Support
Helpdesk
ITIL
Service Delivery Management
Service Desk
Stakeholder Management
Skills:
- ISO 27001 Lead Implementer
- Change Management
- ITIL Process Management
- Personnel Management
- Stakeholder Management
- Information Security
- Service Delivery
- Technical Documentation
- Training and awareness
- Risk Management
