Skills:

• Experience in customer service environment
• Sound experience in the use of PC’s and Microsoft Office applications
• Experience in providing service in a Help Desk environment including knowledge of Help Desk Support tools
• Advanced Administration skills and abilities
• Experience in maintaining and developing systems
• High analytical research and problem solving skills
• Advanced skills Microsoft Office including Microsoft Word, Excel and Outlook
• Clear and concise written and verbal communication skills
• Able to build strong rapport with team
• Excellent organisational skills and customer service skills