Skills:

• Have processed complex health information like PHI, HIE, HL7, CPT, ICD, LOINC, MU, etc and proficient in system and process guidelines like HL7, ASTM and validated systems like 21CFR, GXP and CSV
• Performed Due Diligence, Business Analysis, Solution Development and Consulting, supporting key accounts of industry market leaders globally
• Proficient in Business Process Mapping, analysis, process re-engineering and improvement; familiar with BPMN concepts, UML; and the use of BPM tools like Visio, IBM Rational Unified Process, etc
• Expert competency in BABOK framework; familiar with implementing solutions structured on EA frameworks like TOGAF, SOA and Cloud computing
• Executed Agile Portfolio Management for the top not-for-profit US healthcare provider
• Demonstrated high levels of Stakeholder Engagement via workshops, focus groups, interviews and client visits
• Provided end to end SDLC business services and support resulting in high quality deliverables like Functional & System Specifications, Business Requirement Document, RACI, Use-cases, Gap analysis docs, etc
• Pivotal role in the implementation and workflow optimisation of a Melbourne Hospital's EMR Project
• Provided Business delivery and functional support for Epic EMR covering system build, incident and request management as EMR offshore project coordinator for the companies Strategic Programs Division
• Provided end-to-end SDLC BA services and implemented flagship enterprise EMR system for The Univ. of Texas MD Anderson Cancer Centre, achieving Meaningful Use Certification
• Advanced business analysis, solution designing and implementation experience of large scale packaged and customisable applications like LIMS, HIS, CTMS and clinical enterprise systems
• Well versed in VINAH datasets and regulatory guidelines governing submission of health information
• Highly experienced in system, functional and UA testing and support, including script generation and review
• Owned and delivered pre-sales initiatives, proof of concepts (PoC), responded to RFI/RFPs, built marketing & sales collaterals, practice level solution offerings and case studies
• Have provided Business Transformation Services and implemented Change Management Strategies and plan for multiple projects across domains for Enterprise Application Services