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Business Analyst

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About Me

Skills:

  • Requirements elicitation and validation.
  • Documentation design and development
  • Project management (PRINCE2 and PMBoK)
  • Adobe RoboHelp
  • WordPress
  • FrameMaker 7.1/7.2, 9.0
  • Author-it 5.1
  • Adobe Captivate 9.0
  • Oxygen
  • XML Author 11.0
  • XMetal
  • Serna Enterprise
  • Arbortext
  • Madcap Flare
  • MS HTML
  • Help Workshop
  • Java Help in-depth knowledge of Darwin Information
  • Typing Architecture (DITA)
  • MS SharePoint,
  • Alfresco
  • Tortoise SVN
  • MS Office
  • Microsoft Visual SourceSafe
  • Trados 5.0
  • Adobe InDesign and Illustrator [beginner]
  • FrontPage
  • Visio
  • JIRA
  • Confluence Wikis
  • Git Cola
  • Software development life-cycle (SDLC); UML (rusty)
  • Microsoft Manual of Style for Technical Publications, Australian Governmental Style Guide and Chicago Manual of Style; a clear understanding of user experience (UX) and customer care concepts, plus Java programming basics (API documentation).
  • Advanced Windows & Linux Ubuntu OS user.
  • Request for Proposals (RFP) and bid / tender experience: a good understanding of ISO 9001-compliant quality procedures. Search engine optimisation (SEO) basics.
  • Eclipse 3.8.1
  • PHP
  • MyAdmin
  • BitBucket, Zendesk
  • MS SQL Studio
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