Technical Skills:
- Microsoft Office 2007, 2010, 2013 (Outlook, Word, Excel, PowerPoint)
- Active Directory
- System Center Configuration Manager 2007 & 2012
- Exchange 2010
- Apple iMac, Mac Mini and Macbook Air, iPhone, iPad
- HP ProLiant and Dell...
Help Desk Support
Communications
Desktop Support
Helpdesk
IT Support
Microsoft Office
Rollout
Software Configuration
Troubleshooting
Skills:
- Expert knowledge of Microsoft environment and proven ability to extend help to end users including business clients both in person and remotely.
- Knowledge and experience in troubleshooting, repair and re-Installation of software programs and...
Desktop Technician
Desktop Support
Exchange Server 2010
Exchange Server 2013
IT Support
ITIL
Microsoft SCCM
Technical Support
Windows 7
Windows XP
and 3 other skills
**Areas of Expertise:**
- Extensive experience providing Level 1, 2 and 3 end user support.
- ITIL Knowledge, Negotiation skills and Support Analysis.
- Software & Hardware (Maintenance and Upgrade) Support.
- Experience supporting MS Windows XP, 7,...
