Technical Skills:
- Microsoft Office Suite
- Adobe Photoshop
- ACDC
- Windows and Mac operating systems
- General Computer Troubleshooting
Help Desk Analyst
CSS
Cisco
Cloud Computing
Customer Service
Data Entry
Firewalls
HTML
Hardware Troubleshooting
Helpdesk
ITIL
Leadership
Microsoft Office
MySQL
Network Administration
Network Monitoring
and 11 other skills
Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Helpdesk/IT Consultant
Active Directory
Application Support
Customer Support
Desktop Deployment
Desktop Support
Helpdesk
ITIL
Incident Management
Microsoft Office
Microsoft Outlook
Troubleshooting
and 2 other skills
Technical Skills:
- Windows XP, Vista, 7 and 8.
- Knowledge of ITIL processes.
- Skilled in MS Word, MS Excel and MS Powerpoint.
- Active Directory experience.
- Desktop troubleshooting.
- Familiar with Photoshop and web development technologies such as...
