Technical Skills:
- MS Network & Equipment Support
- End User Training
- Spreadsheet Creation
- Customer Service & Advanced MS Office
- PC & Laptop Assembling
- Major Software/Systems Implementations
- Systems Security & Monitoring
- Fami...
Help Desk Analyst
CSS
Cisco
Cloud Computing
Customer Service
Data Entry
Firewalls
HTML
Hardware Troubleshooting
Helpdesk
ITIL
Leadership
Microsoft Office
MySQL
Network Administration
Network Monitoring
and 11 other skills
Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Help Desk Technician
Customer Service
Customer Support
Helpdesk
Microsoft Office
Networks
Service Desk
and 1 other skill
Skills:
- Proven professional phone manner.
- Extremely strong customer support.
- Proven ability to build relationships with key stakeholders.
- Exceptional ITS skills.
- Includes (but not limited to:
- Microsoft Office
- Networking
- Hardware
- Program...
Help Desk Analyst
Communications
Customer Service
Customer Support
Helpdesk
IT Support
Microsoft Office
Skills:
- Client Relations Specialist
- Conflict Resolution Techniques
- Customer Services/Sales
- Team player & Self motivated
- Ability to Operate Multiple Phone Lines
- Microsoft Office Applications
- Strong Listening/Communicational Skills
- IT M...
