Skills:
- Customer Service
- Inbound and outbound calls
- Desktop support
- Diagnosing and repairing
- Hardware Engineer
Help Desk Analyst
Customer Service
Customer Support
DNS
Exchange Server
Helpdesk
IT Support
Microsoft SharePoint
Troubleshooting
Skills:
- Demonstrates ability and desire to learn Corporate, Division, and Facility-specific applications, technology, and terminology.
- Demonstrated ability to learn customer support processes and techniques.
- Strong analytical skills.
- Ability to s...
1st/2nd Level Help desk Support
Active Directory
CCNA
Customer Support
Exchange Server
IT Support
LAN
Networks
SQL
Software Configuration
Troubleshooting
VPN
Windows Server
and 1 other skill
Technical Skills:
- Microsoft Windows environment: Professional knowledge of Windows XP/7/8.1/10, Windows Server 2008/2012, Active Directory developed through providing IT support in large organisation (more than 3000 users).
- Network skills: Deep under...