Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
Technical Lead
AWS
Active Directory
Administrator
Agile
Application Support
Business Analysis
Business Process Management
Change Management
Citrix
Customer Relationship Management
Data Management
Data Migration
Design
Desktop Support
ERP
and 53 other skills
Technical Skills:
Networking and Routing:
- TCP/IP stack, HTTP, IGRP, EIGRP, proxy, protocol, WAN/LAN/VLAN, VPN, html, xml, A+, Ethernet cabling, Wireless technology, Firewalls, IDS
Systems and Applications:
- Microsoft Windows servers 2k, 2k3, 2k8, 2...
IT Technician
Active Directory
Cisco
Customer Service
DNS
Desktop Deployment
Desktop Support
Exchange Server
LAN
Network Administration
Rollout
TCP/IP
Technical Support
Virtualisation
Windows Server
and 1 other skill
Skills:
Server Administration:
- Win Server 03/08/12
- Exchange Server 07/10
- Active Directory
- Group Policy
- Tape Library Operation
- Linux CentOS Admin
- System Backup/Recovery
- Symantec Backup Exec
- Server Hardware/ Rack Management/Cabling
Netw...