Skills:
- Training new staff
- Answering & connecting calls in a professional and timely manner
- paging & passing messages to staff
- Answering & calling emergency respond codes
- Training new & current staff in telephone etiquette
- Tro...
Consultant
ASP
ASP.NET
Active Directory
Adobe Photoshop
Apache Tomcat
C++
CSS
Citrix
DB2
Database Design
Exchange Server
Front End
HTML
JavaScript
Jira
and 37 other skills
A highly meticulous, enthusiastic and a result driven IT professional aspiring to build a long-time career in IT Service Desk roles. Over years of experience, I bring to the table strong knowledge of managing the inbound phone queues and ticketing system,...
