Technical Skills:
- Project Lifecycle Management
- Change Management & Enterprise Implementations
- System Migrations
- Requirements Definition & Analysis
- Project Scheduling
- Project Budgeting & Cost Controls
- Quality Assurance
- Team Bui...
Help Desk Analyst
CSS
Cisco
Cloud Computing
Customer Service
Data Entry
Firewalls
HTML
Hardware Troubleshooting
Helpdesk
ITIL
Leadership
Microsoft Office
MySQL
Network Administration
Network Monitoring
and 11 other skills
Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...
IT Specialist
CCNA
Cisco
LAN
Microsoft Office
Microsoft Visio
Networks
Office 365
Rollout
Server Management
Windows Server
and 1 other skill
Technical Skills:
Networking
- Packet tracer
- Basic Cisco IOS commands
- Visio 2010
- Troubleshooting
- Cabling and connections
- Peer to Peer networking
- Creating small wireless and wired networks
- Setting up oracle virtual box on home pc
Document...