Skills:
- Project Management
- Strategic Planning
- Change Management
- Cross Functional Team Leadership
- Strategic Communication
- Continuous Process Improvement
- Risk Management
- Budget and Resource Management
- Strategy Development
- Management Ove...
IT Desktop Support
Active Directory
Citrix
Desktop Support
ITIL
Microsoft Office
Microsoft Project
Microsoft SCCM
Routers
TCP/IP
VPN
VoIP
Windows Server
Skills:
- Excellent customer service skills
- The ability to work within a team as well as autonomously
- Strong attention to detail.
- Ability and experience to plan and coordinate activities
- Experience in ITIL environment.
Applications:
- System Ce...
Help Desk Analyst
CSS
Cisco
Cloud Computing
Customer Service
Data Entry
Firewalls
HTML
Hardware Troubleshooting
Helpdesk
ITIL
Leadership
Microsoft Office
MySQL
Network Administration
Network Monitoring
and 11 other skills
Skills:
- Customer service
- Application / system support
- First point of IT contact:
- 1st level helpdesk
- 2nd / 3rd level helpdesk
- Adhere to QA policies
- User management
- Train endusers
- Use diagnostic tools / resources
- Server management
- Sec...