Job details
Milestone IT have an exciting opportunity to join a leading organisation where you will work as part of a friendly and collaborative team in a customer facing role for a 6 month period.
Skills
- Exceptional verbal/written communication and technical documentation skills
- Customer focused with great rapport building skills
- Experience in fault resolution of IT hardware and software issues including Servers, Switches, PC’s, printers, Printer Servers; Microsoft operating systems and a variety of desktop applications
- Understanding of TCP/IP based networking protocols
- Minimum of 3 years’ experience in supporting Windows 7
- Experience with Active Directory and MS Exchange
- Physically able to carry and move general computer equipment within WH&S limits
Responsibilities
- Provide second level support for calls.
- Install, configure and maintain network devices including but not restricted to PCs, Printers, Print Servers, Terminal Servers, Switches and application software.
Desirable
- An understanding of Group Policy, understanding of VLAN’s and exposure to Virtual Server Environments would be viewed favourably.
