Job details
Our valued client have asked us to locate a suitable candidate to join their organisation. This is your chance to to join one of the best organisations that will truly move your career to the next level in help desk.
The successful candidates will be responsible for taking and responding to incoming calls, providing troubleshooting advice and call resolution.
Key Responsibilities:
- Great customer service
- Provide support to end users with various issues
- Provide level 1 support using remote tools, supporting MS software
- Focus on fixing within first call.
- Experience working with Active Directory
The ideal candidate will need to be flexible with start times as there are three different shift times that you are expected to be able to work.
7:00-15:308:00-16:309:30-1800
Key Mandatory Experience
- Strong customer service experience required
- Working knowledge and experienced in Active Directory
- Prior experience providing remote desktop support for MS Office, Windows, Desktop
- Outstanding communication skills with fluent english This is a truly exciting chance to join a leading business that actually does some fantastic work in the local community. Use your IT skills to do something useful, and join a business that actually makes a difference.
