Technical Skills:
- Windows 7
- Windows XP
- Apple Mac’s
- Desktop PC’s and Laptops
- Active Directory
- Microsoft Office
- Printers
- SCCM
- Citrix
- Store point of sales computers
- PABX Phones
- Microsoft Exchange
- Microsoft Office 2003, 2010, 365
-...
Service Deck Analyst
IT Support
Desktop Support
Network Monitoring
Network Configuration
Document Management
Network Support
Vendor Management
Customer Support
Customer Service
Exchange Server 2012
Backup and Restore
Microsoft Office
Office 365 Exchange
CCNA Routing & Switching
Office 365
and 10 other skills
Manual Tester
Agile
Cucumber
Git
HP Quality Center
JUnit
Java
JavaScript
Jira
Microsoft Office
Microsoft SharePoint
Quality Assurance
SDLC
Selenium
Software Development
Test Analyst
and 3 other skills
Excellent written and verbal communication skills, with extensive experience in customer service as well as ability to identify, develop and enhance client relationships.
