Self-motivated IT professional with strong experience in Systems and Network Administration, as well as Desktop support. The skills and experience earned over almost 10 years of hands-on activity are backed up by Tertiary IT qualifications. The combination of my experience and ability to learn quickly provides me with a strong capability to succeed. This enables me to contribute effectively both on an individual level, and as part of a team.

Main skills and abilities

More than 10 years experience in desktop support, and in network and system administration

• Daily and preventative administration of Windows Server 2003/2008/2012 and Linux environments, Active Directory (AD), Domain Server, DHCP Server, File Server and Print Server;
• Supporting Microsoft 365 products e.g. Tenant and Cloud Services, MS Teams, Enterprise Apps, Exchange;
• Administration and deployment/upgrades of Exchange Server, Linux with Apache and SendMail Server, LAN/WAN connectivity, TCP/IP, Firewall, FTP Server, VMWare, Hyper-V (Virtualisation) Routers, Firewalls, Switches, Printers, VPN environments
• SAN storage and core infrastructure.
• Advanced Support of Windows Server operating systems, including 2008 R2, 2012 R2, 2016, 2019
• Advanced Support of Windows Desktop operating systems, including: 7, 8, 10
• Demonstrable experience with Watchguard and/or HP Networking equipment (Router/Switch/AP/Firewall)
• Experience with Windows and Linux Desktop - SOE (Standard Operating Environment), build, modify, upgrade, and deploy Android and Apple.
• Cisco routers and managed switches and Aruba HP networks
• Solid experience knowledge in 2nd and 3rd level escalation support using Remedy Help Desk Application and HP OpenView (Change Management tool)
• Reporting Software (QuiqVic and GradeXpert)
• Working with interactive whiteboard systems and projectors
• Data recovery
• Working with Infra Enterprise Job Management System

More than 4 years experience in:

• ERP systems (ASIS)/Retail ERP/POS
• Solid expertise in traceability and interlocking;
• Small Business Server 2003/2011 administration and deployment
• Oracle 10G databases, Toad tool for Oracle, My SQL database, PostgreSQL, Microsoft SQL;

Proven experience with - Windows Server 2012, Hyper V 2012, VMware, Software Deployment and Imaging, Apple and Android