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Service Desk Analyst

  • JIRA and Confluence
  • MS Endpoint (Intune/SCCM)
  • Remote Desktop Management (RDP, AnyDesk, TeamViewer)
  • O365 Administration
  • ITSM (ServiceNow, JIRA, Dell DWPA)
  • Ninja RMM
  • MacOS support
  • Azure Virtual Desktop (AVD)
  • VDI
  • Microsoft Identity Management, Privilege Identity Management, Okta Verify
  • MFA and SSO
  • Airwatch MDM
  • Crowdstrike
  • SentinelOne
View Full Profile

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