Technical Skills:
- HP OpenView Service Desk
- BMC Event Manager Console using BMCIX 7.0
- FTSS Console
- Sitescope 7.9
- BMC Remedy IT Service Management and dbSymphony for Incident Management
- GCM (Global Change Management) Portal for Change Requests...
IT Technician
Active Directory
Customer Support
Desktop Deployment
LAN
Linux
Microsoft Office
Network Support
Rollout
Software Installation
Troubleshooting
VMware
Skills:
- Microsoft OS
- MAC OS
- Linux
- Productivity Software
- System RecoveryLAN/WAN
- Printer troubleshooting-Xerox,HP,etc
- Active Directory
- Server Setup
- Network
- Connectivity
- VMware
- Cloud technologies
- Understanding of SOE & Change
-...